Posts Tagged ‘Maintenance’

RSS Viewer: Upcoming Maintenance Tonite [Complete]

Wednesday, February 17th, 2010

[Updated Feb 19, 2010 6:48 AM EST] We apologize for the extra downtime.  Everything should be back up.  Let us know if you see any issues.  We hope to get our 2.0 testing started this weekend.  Note that we still have room for testers, so email us to get on board.

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[Updated Feb 18, 2010 8:30 AM EST] Unfortunately our update process did not go as smooth as we hoped so things are taking longer to resolve.  We hope to be back up by mid day.  Thanks for your continued patience.

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[Updated Feb 17, 2010 11:30 PM EST] RSS Viewer is now down through the nite for updates

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RSS Viewer will be going down for maintenance tonite at 11 PM EST in order to begin transitioning to our next release set to begin alpha testing this weekend.  We plan to be down all nite migrating everything over.  All access including logging into RSS Viewer will be unavailable.  We will update this blog and our twitter account when the maintenance starts and completes.

If you are interested in alpha/beta testing and have not yet replied, please send an email to info@znetdevelopment.com.  We still have spots available.

Thanks,

Nicholas Hagen

RSS Viewer Maintenance Outage (Nov 16) [Updated]

Friday, November 13th, 2009

[Update 1:15 AM]  We are back online and everything looks good.  Let us know if you see any issues.

RSS Viewer will be having a maintenance outage on Monday,  Nov 16 at 12:30 AM.  The outage should only last 1-2 hours at which point all services will be unavailable.  We are further expanding our capacity to provide faster updates once again.

Thanks

RSS Viewer: Server Improvements and Maintenance Downtime [Online Again]

Wednesday, October 7th, 2009

Update [Oct 15, 2009 4:09 AM EST]: Looks like we are back up and running again and things are working much smoother now. If you see any issues, please send us an email right away so we can quickly resolve it (info@znetdevelopment.com). Notifications are currently disabled and under test and should be back live around 9:30 AM EST. Thanks for your patience. Hopefully these server updates will improve the application performance and usage.

Update [Oct 15, 2009 12:14 AM EST]: We will be going down again in 45 minutes (1:00 AM EST) for about an hour or two to move over to our latest server updates. We should have all of the kinks work out and be live soon again working better.

Update [Oct 12, 2009 7:45 AM EST]: Apparently, feeds are not processing properly and a few other issues have arised. We have decided to revert back to the old version while we look into the specific issues. We did manage to improve the performance of loading the recent items, so that fix is currently running. Stay tuned as we hope to get this major server update out in the next day or two.

Update [Oct 12, 2009 6:45 AM EST]: We are back up again and everything should be functional again and things seem more responsive and faster. Once we release our next application update, we hope to improve the performance in that aspect as well and make this one of the fastest RSS readers in the app store. Until then, stay tuned. If you notice any issues, let us know so we can investigate. This was a pretty major server-side update and while we attempt to ensure full functionality, we know that guarantees are never possible. Thanks again.

Update [Oct 12, 2009 1:44 AM EST]: We are now down and should be back up by 3:00 AM EST (7:00 AM UTC/GMT)

Update [Oct 11, 2009 12:15 AM EST]: We are postponing this until Oct 12, 2009 1:00 AM EST in order to do some final verification testing to ensure we get everything working properly. More details coming tomorrow.

This upcoming weekend we will be rolling out another set of server-side changes that should improve performance and reliability even more. This will most likely resolve the remaining issues of login difficulties, timeouts, and inability to get recent feeds or inconsistency between push notifications and recent feeds. We plan to begin rolling these updates out on Sunday, October 11 early morning starting at 1:00 AM ET (5:00 AM UTC/GMT). The expectation is to have a downtime of about an hour. During this time push notifications will not be sent and you will be unable to login. However, once the server is brought back online, you should immediately start noticing drastic improvements. Check back here to get further updates and progress or follow us on Twitter.

We would like to thank everyone for their continued support and for all of our first time buyers in the first month. Once we stabalize our servers and reliability this weekend, we plan to jump right back in to improving the client side interface and our upcoming feature list. We would love your feedback though to help us prioritize which features get in the next release. Add a comment stating your preference including google reader synchronization, dynamic keywords, sharing (digg, twitter, etc), site management (naming feeds), improved language and encoding support, landscape support, and any others you can think of.

Thanks